The system including the other individuals and corportaions concerning the company is called as company’s eco-system. The company, which selects the business model to create added-value by means of aftersales services, should also create added-values for the members of its eco-system in the second step. The relevant eco-system of the automotive manufacturer concerning aftersales services consists of spare-part manufacturers (genuine, equivalent/generic or similar quality), services (authorized or unauthorized/independant), part distributors, end-users, insurance companies, banks which supply financial payment instruments and…